Last updated: September 9, 2025
This Privacy Policy describes how FM Lab (“Company”, “we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase on [fmlabofficial.com] (the “Website”).
We are committed to protecting your privacy and complying with the European Union General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for your personal information is:
FM Lab
[Monza, Italy]
Email: orders@fmlabofficial.com
2. Information We Collect
We may collect the following types of personal information when you use our Website or place an order:
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Identity Data: name, surname.
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Contact Data: email address, phone number, billing and shipping address.
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Order Data: purchased items, payment information (processed securely via third-party providers, e.g., PayPal).
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Technical Data: device, browser type, and IP address (for security and basic analytics).
We do not collect sensitive personal data.
3. How We Use Your Data
We process your personal information for the following purposes:
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To process and fulfill your orders.
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To provide customer support and communicate with you.
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To comply with our legal and tax obligations.
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To improve the security and functionality of our Website.
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If you subscribe, to send newsletters or promotional updates (only with your consent).
We do not sell or share your personal data with third parties for advertising purposes.
4. Legal Basis for Processing (GDPR)
We rely on the following legal bases under the GDPR:
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Contract performance: to process your order and deliver goods.
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Legal obligation: to comply with accounting and tax requirements.
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Consent: for optional marketing communications.
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Legitimate interest: to improve our Website and prevent fraud.
5. Data Retention
We retain your personal information only as long as necessary:
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Order and tax-related data: kept for up to 10 years as required by Italian law.
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Marketing data: kept until you withdraw your consent.
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Account or inquiry data: deleted upon your request, unless retention is legally required.
6. Data Sharing
We may share your information only with trusted third-party service providers necessary to operate our business, such as:
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Payment processors (e.g., PayPal).
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Shipping and delivery services.
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IT and hosting providers that ensure the functionality and security of the Website.
All third parties are required to handle your data securely and in compliance with GDPR.
7. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure it is protected using appropriate safeguards such as EU Standard Contractual Clauses or adequacy decisions.
8. Your Rights (GDPR)
You have the following rights under GDPR:
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Right to access the personal data we hold about you.
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Right to request correction or deletion of your data.
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Right to restrict or object to certain processing.
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Right to withdraw consent at any time (for marketing).
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Right to data portability.
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Right to lodge a complaint with your local Data Protection Authority.
To exercise your rights, contact us at orders@fmlabofficial.com.
9. Children’s Privacy
Our Website is not intended for individuals under 14 years of age. We do not knowingly collect personal information from children.
10. Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
12. Contact
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
📧 Email: orders@fmlabofficial.com
